HR & Policies

Roles and Responsibilities

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Company: 1-800-GOT-JUNK? (Southwind Franchise Group) — Position Title: New Hire / CEL — Classification: Hourly Non-Exempt — Reports To: General Manager. Objective and role description for the New Hire / CEL position.
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Company: 1-800-GOT-JUNK? (Southwind Franchise Group) — Position Title: Certified Sales Lead (CSL) — Classification: Hourly Non-Exempt — Reports To: General Manager. Objective and role description for the Certified Sales Lead (CSL) position.
Company: 1-800-GOT-JUNK? (Southwind Franchise Group) — Position Title: Senior Sales Lead (SSL) — Classification: Hourly Non-Exempt — Reports To: General Manager. Objective and role description for the Senior Sales Lead (SSL) position.
Company: 1-800-GOT-JUNK? (Southwind Franchise Group) — Position Title: People Development Team Member (PDTM) — Reports To: Director of People Development (DoPD) — Classification: Hourly Non-Exempt. Objective and role description for the People Development Team Member position.
Company: 1-800-GOT-JUNK? (Southwind Franchise Group) — Position Title: Director of Operations (DoO) — Reports To: General Manager, Area Director of Operations (if applicable) — Classification: Hourly Non-Exempt. Objective and role description for the Director of Operations position.
Company: 1-800-GOT-JUNK? (Southwind Franchise Group) — Position Title: Director of People Development (DoPD) — Reports To: General Manager, Area Director of Operations (if applicable). Objective and role description for the Director of People Development position.
Company: 1-800-GOT-JUNK? (Southwind Franchise Group) — Position Title: Operator — Reports To: Director of Operations (DoO), General Manager — Classification: Hourly Non-Exempt. Objective and role description for the Operator position.
Last Updated: March 2026
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