People Development

DREAM BIG — Weekly Training Test

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DREAM BIG — Weekly Training Test

About You

Location / Market *

Your Name *

General Manager Email *

example@example.com

Area Director Email *

example@example.com

Vice President Email *

example@example.com

Week 1 Test

What is the 1st start time for Monday–Saturday, and what is the 1st start time for Sunday? *

What must be worn to be uniform ready and compliant? List 4 items. *

TRIFECTA *

Trucks, desks, bins Shop, office, trucks Shop, lot, trucks Lot, bins, tools

What is the importance of the call ahead? *

When arriving on site, should you be tucked in and approach the customer together? *

True False

What are 3 non-negotiables to remain professional on-site? *

What is the load order for Donations, Metal, and Trash? *

How many door hangers should you place before heading to the next job? *

Should you clean out and consolidate the truck at the end of the day? *

True False

How many points of contact should you maintain while climbing the ladder? *

Where should you hold the tarp so it doesn't slam down? *

When opening the back, should you latch the back doors onto the side of the truck? *

True False

Is a load inspection unnecessary before driving? *

True False

What are the first 2 steps of Call Ahead? *

Promise window / ETA Warm greeting / confirm who you are FMJ / job notes

What are the 2 types of rapport used on-site? *

Personal / relevant Personal / body language Relevant / kind

What should you check before starting: your and your partner's ____? *

Phone Hair Uniform

What does R.E.E.A.P. stand for? *

In the app, where do you see how much money was made in a day, and where do you access learning paths and study guides? *

Week 2 Test

What does AJS stand for? *

AJS Standard amount ($) *

What does JP stand for? *

What does TP stand for? *

TP amount ($) *

Standard score for NPS each month *

R.E.E.A.P (R, E, E, A, P) *

Week 2 — RULES OF THE RANGE

R1) An 1/8th to a 1/4 is a proper range to give *

True False

R2) A 1/3rd to 3/8ths is a proper range to give *

True False

R3) A 1/2 to 2/3rds is a proper range to give *

True False

Week 2 — PRICE SHEET FILL-IN

Min Charge ($) *

1/6 Load ($) *

1/3 Load ($) *

1/2 Load ($) *

3/4 Load ($) *

Full Load ($) *

Bed - Box spring (all sizes) ($) *

Chair - Recliner ($) *

Hot Tub (Starting At) ($) *

Piano (Starting At) ($) *

Sofa (Standard 3 Seater) ($) *

Treadmill ($) *

Freon (per item) ($) *

Tires ($) *

Evaluator

Score *

Result *

PASS REDO

Evaluator Name *

Notes

Which week's test are you taking? *

Week 1 Week 2

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