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People Development

Phase 6 - Prep, Removal and Truck Loading (copy) (copy)

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Phase 6 - Prep, Removal & Truck Loading

Did they have the proper PPE/Tools?

Yes No

Ensure the removal path is clear?

Yes No

Did they confirm if/which doors may remain open?

Yes No

Did they stage the truck for the customer? (Doors open, contents stacked neatly)

Yes No

Did they explain truck space and volume clearly?

Yes No

Did they load items properly and intentionally?

Yes No

Did they share the standard customer-facing explanation of truck loading? (trash & junk, donations, metal/recycling). Assuming the customer is observing everything.?

Yes No

Did they identify high risk obstacles before starting?

Yes No

Did they lay floor protection when needed?

Yes No

Did they protect door frames, corners and tight turns?

Yes No

Did they start with the biggest/most difficult to remove items first? (team lifts)?

Yes No

Did they handle donations with visible care?

Yes No

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